Start with a “Wicked” Problem—one with no clear solution and no agreed-upon formula for arriving at any solution. Then blend in some social complexity—interested people from different professions; from different organizations; and, perhaps, from different parts of the world. Finally, toss in the emerging trends—those developments in technology, society, the economy and so on that are often beyond your control. There you have it: complex change. If it is a large-scale change it will almost certainly also be complex; but even changes involving a small number of people can be very, very complicated.

Strategies for Complex Change can help you:

• Recognize those situations in which your usual systematic, scientific problem-solving approach simply won’t deliver good results.
• Deal with those solutions strategically and productively, anyway.
• Track and influence events unfolding all over the world and all hours of the day.
• Address issues collaboratively in culturally diverse and globally dispersed teams.
• Expect the unexpected; be ready to deal with it; and remain resilient, productive and strategic when you do.

• Administrator: Ruth Middleton House